# Enquiry log — starter template

A Little Red Bot template (aiautomations.sg). The unglamorous spreadsheet that stops enquiries dying in someone's inbox — and the destination for your first automation (see [Make vs Zapier for Singapore SMEs](https://aiautomations.sg/articles/make-vs-zapier-singapore-smes), "Your first automation, step by step").

## How to use

1. Import `enquiry-log-template.csv` into Google Sheets (File → Import) or Excel. Delete the example row.
2. Keep the column names exactly as-is if you plan to wire the email → sheet automation from the article: `Date | Name | Email | Channel | Message | Status | Owner | NextAction`.
3. `Status` convention: `New → Replied → Quoted → Won/Lost`. One glance = your pipeline.
4. Review it every morning; the `NextAction` column is the whole point — an enquiry without a next action is a lead you're donating to a competitor.

## PDPA note

Enquiry details are personal data given to you for the purpose of answering that enquiry. Reply freely; don't add people to marketing lists without separate consent. If someone asks what you hold about them, this sheet is your answer — keep it tidy.